Town of Matthews
Community Relations
Matthews Fire & EMS, In addition to Public Education and Fire Prevention, participates in a variety of community events. For questions about any programs or activities that we can assist with, please call (704)708-1201 or Email. Please note that any requests for site visits as well as station visits should be scheduled at least two weeks in advance. Event requests less than two weeks away will be scheduled on a case by case basis, as staffing permits.

Smoke Alarms 

Matthews Fire & EMS recommends that smoke alarms are checked monthly to ensure that they are in working condition. We also recommend that you replace the batteries at least twice a year (this excludes detectors with 10 year batteries). Each bedroom, the hallways outside sleeping areas and living areas should all have working smoke alarms.

Remember that most manufacturers recommend replacing your alarms every ten years. If you are in need of a smoke alarm pleaseEmail or call (704)708-1201. Matthews Fire & EMS will also gladly assist you in replacing batteries in your smoke alarms when requested. We also have access to a limited number of devices for the deaf and hard of hearing that work in conjunction with your home's smoke alarms.

Birthday Parties

This event allows the department to reach young children and address the importance of home fire safety and celebrate their special day at the firehouse. Parties are hosted Sundays for children turning at least 4 years old and no older than 8.  Parties may be scheduled in any of the following time blocks:
10:00 AM - Noon (setup at 9:45) 
1:00 PM - 3:00 PM (setup at 12:45)
4:00 PM - 6:00 PM (setup at 3:45)
Requests for Birthday Parties should be submitted at least three weeks in advance. The cost for the party is $110, which can be paid by personal check or cash. (Certain Holiday Weekends may be subject to an additional charge of $50.) This cost covers two firefighters that will be dedicated for the duration of the party. (Please note that two checks will be required, as you will be paying each firefighter directly.) Call (704)708-1201 or Email us to schedule your party. Please include your name, phone number, the date/time you would like to have the event and the age your child will turning.

School Visits & Tours of the Fire Station

Fire and Life Safety Education programs are designed for children Pre-K and older.  Please call (704)708-1201 or Email  us to schedule a visit.  Please include name, phone number and the date you would like to have the event.  If your class or organization would like to visit the station, we can arrange that as well.  

Child Safety Seats

Matthews Fire & EMS has several certified Child Passenger Safety Technicians available on a limited schedule. Please contact either station. Matthews Police also provides this valuable service and information can be found on their webpage.

Reflective Blue Address Signs

Reflective address signs are available for purchase. These signs easily mount to your mailbox or other post and allow for easy identification of your address in the event of an emergency. For more information and the order form, click here.
    Town of Matthews | 232 Matthews Station Street Matthews, NC 28105  |  Phone: 704-847-4411  |  Fax: 704-845-1964
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