Community Video Partner Program

Posted on Friday November 22, 2019
Contact: Officer Tim Aycock
                Public Information Officer
                [email protected]

November 22, 2019

We are excited to announce the start of our Community Video Partner Program!   Video surveillance is one of the best methods for identifying, apprehending and prosecuting criminals.  Many business owners and residents currently utilize some type of video surveillance system to help protect themselves and their property.  If you have one of these systems at your home or business, we are inviting you to partner with us to help fight and deter crime in Matthews.

How Does It Work?

If a crime occurs in your area, you may not be aware of what your camera system has just captured.  As officers respond to criminal incidents, they may be able to use the information from your video footage to assist in the identification and apprehension of the criminal.  Therefore, we are asking all of our business owners and residents to register their external camera systems with the Matthews Police Department.  Once you have registered, you would only be contacted by the Matthews Police Department if there is a criminal incident in the vicinity of your camera(s).  Police personnel, if necessary, may request to view and/or receive a copy of your camera footage in order to assist in the investigation. 

What Are Some of the Benefits of Registering My Camera System?

  • Investigators can quickly identify community partners with nearby cameras that may have captured vital information and/or actual criminal activity.  This would save much needed time in attempting to identify the suspect(s) as investigators would usually have to go door to door to ask for this information.    
  • You will be provided a small Community Video Partner sticker to place in the window of your home/business to deter criminal activity.
  • The satisfaction of taking an active role in deterring and fighting crime in our community.


Q – Will the police department ask to have access to my camera system?

A No, this program is not intended for real time surveillance utilizing your system.  We would NOT ask for any direct access to your system at any time.  Our request would be limited to viewing or receiving a copy of previously recorded footage upon your approval. 

Q – What happens to the footage that I give you?

A - If you provide us with a copy of the requested footage, it will be stored in a secure police department database and only used for official purposes.

Q – Would any of my personal information be publicly released if I assisted the department?

A - Your personal information will remain confidential and will not be distributed except as required by law or court order.

Q – After I have registered my system, what would I have to do next?

A – Nothing. You will only be contacted if there is an investigation in your area that we believe your camera(s) could assist with. 

Matthews Police Chief Clark A. Pennington said, “I’m hoping that our residents and business owners will see as we do, that this program is another important tool in our commitment to safety.  This is a much more efficient way of gathering critical information in a fraction of the time.  We are asking our community to join us in this program so we can add yet another element of team work to our already strong relationship.”  

How to Register

If you are willing to participate in this program, please follow the link below to register.  Once your system is registered, we ask that you notify us immediately in the future of any contact or camera system change(s).

Link –

If you have any questions regarding this program, please contact Officer Tim Aycock at [email protected] or 704.841.6754.

Community Video Program

Facebook Twitter YouTube  0